Responsible Gambling
At Narnia Slots we take responsible gambling seriously. We want play to be safe and controlled, and we provide practical tools and clear guidance so you can make informed choices about your time and money. If you ever feel gambling is becoming a problem, we encourage you to take action and reach out to our support team.
Player protection principles
We put player safety first by promoting controlled play and fair access to account controls. Our approach focuses on prevention, transparency, and supporting players who need a break. We encourage responsible habits and will act where behaviour indicates risk, consistent with our terms and fair‑play standards.
Activity-control tools
You can manage your account activity using a range of controls available in your account settings or by contacting support. These tools are designed to help you stick to limits you set and to reduce the chance of harm from problem gambling.
Deposit limits
Set daily, weekly or monthly deposit limits to control how much you add to your account. You choose the amount and can reduce it at any time. Requests to increase limits may be subject to a cooling period and verification checks to protect your wellbeing.
Loss limits and wager limits
Loss limits let you cap total losses over a chosen period. Wager limits control how much you can stake on any game or event. These options help you manage spend and play within your budget.
Time limits and session controls
Use session reminders and time limits to keep play sessions short and deliberate. Session reminders notify you after a set play time, and temporary account breaks allow you to step away when you need to.
Self-exclusion
If you need a longer break, self-exclusion suspends access to your account for a chosen period or permanently. To set self-exclusion, contact our support team via live chat or email at [email protected]. We respect your decision and will confirm next steps and account restrictions.
Recognizing signs of problematic behaviour
- Spending more than intended or chasing losses
- Unable to stick to deposit or time limits
- Neglecting work, family or other responsibilities
- Borrowing money to gamble or hiding gambling activity
- Feeling anxious, restless or preoccupied with gambling
Practical tips for staying in control
- Set and stick to deposit and time limits before you play
- Use session reminders and take regular breaks
- Decide your budget for gambling and treat it as entertainment spending
- Avoid gambling when stressed or under the influence of alcohol
- Keep a record of your activity and recent wins or losses
Professional help and further support
If you need professional help, please contact local health services or search for gambling support resources in your area. For questions about account controls or to activate limits or self-exclusion, reach out to our support team via live chat or email at [email protected]. We are here to help you take the steps you need for safer play.